NAYLOR: The unions representing Postal Service employees say they haven't met with DeJoy or been consulted about the changes either.
It looks as if what they're proposing has the potential to do everything you just said - to delay mail, to have that mail that is being delayed accumulate from day to day. Art Sackler is manager of the Coalition for a 21st Century Postal Service, a group of companies that rely on the post office, including Amazon, Hallmark and others.ĪRT SACKLER: Having potentially a material change, if you like, without any kind of consultation is a disappointment and hopefully was just a mistake or a mix-up. Still, shippers aren't certain what the changes DeJoy is implementing will mean for their businesses. And that has postponed an imminent cash crisis the service had predicted would strike earlier this summer. But it's also meant an increase in package shipping as people shop online from their homes. The coronavirus pandemic has also meant a reduction in some mail. Some of it is due to a years-long decline in first-class mail. Some of that is due to a congressional mandate that the post office prepay the health care costs of retirees. It reported a loss of nearly $9 billion last year. NAYLOR: The Postal Service has long-standing financial issues. And there's an almost cavalier attitude about this. RUBIO: So if they're talking about delaying mail, if they're talking about sending letter carriers out to the street even if the truck is late, that means there's a lot of first-class mail that's going to be left on the workroom floor. He says DeJoy seems intent on making the Postal Service more of a business than a service. NAYLOR: That's Philip Rubio, a history professor at North Carolina A&T and a former letter carrier. PHILIP RUBIO: There seems to be a sea change here. It means, among other things, that late arriving mail will now be left behind by carriers and delivered the next day and that overtime will be eliminated. Managers have told postal workers that the post office is about to embark on a long-overdue operational pivot. NAYLOR: That message has been followed by a number of directives and orders that have some wondering just what DeJoy has in mind for the agency, which dates back to the nation's earliest days. LOUIS DEJOY: We will focus on creating a viable operating model that ensures the Postal Service continues fulfilling its public service mission. Postal Service employees in a video message.
NPR's Brian Naylor reports.īRIAN NAYLOR, BYLINE: On his first day on the job last June 15, Louis DeJoy addressed the nearly half a million U.S. Louis DeJoy is a North Carolina businessman and major Trump donor, and he's wasted no time implementing changes critics say will transform the post office from a public service to a delivery business. A month ago, a new postmaster general took command at the U.S.
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